📍 1.1 miles from The Kassam Stadium
Went here for Christmas, however the experience wasn't good. The place was understaffed and poorly organised as myself and many groups of people were waiting for over half an hour to be seated, let alone be served. However, The food was nice (would've liked some onion rings with my steak as promised but it was still lovely). I do sympathise with the staff as they had too much to deal with and I was grateful to be served by friendly workers even if it was a long wait. Just hope it is planned better next time.
Very unpleasant experience overall. One of the servers was extremely arrogant and rude from the start. When ordering a sea bass fillet, she oddly asked how we wanted it cooked, then responded in an annoyed tone when she realised we weren’t ordering beef. We waited about 45 minutes for our food, and when it finally arrived, it was barely warm. When clearing plates, the same server slammed a plate down at the next table, making a loud noise. When I asked to pay by card, she didn’t say a word and just pointed at the till. As first-time visitors, we didn’t know their “norms,” but no effort was made to explain or help. Thankfully, another server, a very pleasant lady stepped in and helped us pay. However, on our way out, we ran into the first server again, who checked to make sure we had paid, which felt unnecessary and insulting. First visit and definitely the last.
Ordered rump steak and a pint of estrella. Paid close to 24£. Third of a steak was joints, terrible. Felt like a jaw gym than the dinner it supposed to be. Didn't enjoy the experience at all.
I’ve been coming in for breakfast over the last couple of days with my two boys, and I just wanted to say how lovely our experience has been. The staff have been so welcoming, friendly. It’s made our mornings feel really relaxed and enjoyable, especially with two little ones. The food has been great, and the overall atmosphere has been warm and inviting. Thank you for making us feel so comfortable! we’ll definitely be coming back. Really appreciate the excellent service!
We had a late visit to the Beefeater and unfortunately we arrived after last orders. However Jaya was lovely. I asked if it was possible to grab a drink to bring back to our room. Jaya more than happy to help us and provided service in a friendly manner going above and beyond to make our stay as enjoyable as possible. Thank you Jaya we appreciated you ☺️.