Really lovely place. Good service. Food was delicious. Lots of space and very clean. Will be back. Will recommend.

I really like the food. I would go back to eat the food. Great for brunch. The food came fairly quickly. There is plenty of seating. I was not blown away by the service. That’s the only thing that lacked for me.

Great food, good portion sizes, friendly staff and good service. Lots of seating, family friendly and relaxed atmosphere. Would 100% recommend and I'll be returning soon!

A very nice place to grab brunch on a weekend. The interior is a good mix of old and new. The food was good and there are a lot of games available to spend the time before your order comes. There is a separate vegan menu as well. So vegetarians have a large selection available.

We visited for breakfast on Saturday the 14th June(14/06/2025). We would love to say about how exceptional the service provided from the team was on the morning of 14/06/2025. The staff were kind and friendly and went above and beyond to make sure we had a great breakfast experience. The staff are always fabulous no matter which lounge you go. However,today’s service was at a whole new level. The community spirit of the lounge was reflected in our experience. The food was delicious as usual for breakfast,I went for my regular order(the bacon and sausage butty,Chorizo,Hash browns and GF toast) which was lovely. Granero Lounge always provides a fantastic breakfast and it is definitely the best breakfast in Ruislip! The atmosphere is chilled and the decor is so beautiful. The music hits the right notes each time including today.If I had that playlist custom made,all the same songs will be on it! It is so nice to see a big chain restaurant do so much for the local community too,it makes a massive difference and the gluten free menu is extensive and fantastic. I would highly recommend Granero Lounge. Keep it up Granero lounge!

Disappointing Experience at What Used to Be a Favourite Spot; My friend and I discovered this Lounge a few months ago, and it quickly became one of our regular places - we’ve been visiting almost every week since. The staff have always seemed friendly and cheerful, and the general atmosphere was quite decent. Unfortunately, today we had an experience that completely changed our opinion. The restaurant has an offer displayed outside: two of the same cocktails for a set price. It was our first time trying it, and I paid in advance. After enjoying the first cocktail, I asked if I could have a different flavour for the second one. The lady at the till confirmed that it was fine, so I assumed it was approved and expected it to be brought out to our table. However, when the second drink arrived about five minutes later, it was the same flavour as the first. I couldn’t help but frown at the waitress - not out of rudeness, but out of surprise and disappointment. It felt like I’d been misled. Either there is a lack of communication between staff, or the person at the till gave the wrong information. In either case, the service did not feel customer-focused and instead came across as aggressive with arrogant reaction. To make matters worse, the waitress later complained to the male manager - even though I hadn’t said a word. The manager then came out and asked me if I had sworn at the waitress, which was shocking and completely false. At no point did I use any inappropriate language. The entire situation left me feeling like I had been treated unfairly and accused of something I didn’t do. I essentially paid £7.50 for what was essentially a simple fruit juice, and two cocktails came to £13.99 - far too expensive for what they are. On top of that, the drinks were served in almost half-filled glasses, which made the experience feel even more disappointing. While not all staff behaved poorly, the female waitress who served the cocktail and the male staff member who spoke to me as manager both had noticeably arrogant, aggressive and defensive attitudes. Instead of taking accountability and apologising for the confusion or miscommunication, they chose to accuse the customer. What’s written on the menu is one thing-but if staff at the till give verbal approval for a change, the responsibility lies with them to honour it. Otherwise, it feels deceptive and unprofessional. Sadly, after today’s experience, we won’t be returning, and we would not recommend this place to others. If you’re thinking of visiting, we’d suggest thinking twice-unless you enjoy being surprised for all the wrong reasons.

The food was amazing, we ordered Big Veggie Breakfast and Moroccan Aubergine Flatbread and the food was so yummy and delicious .. the atmosphere was very nice and the staff are fantastic, friendly, positive and polite .. will definitely come back again

1 we had burgers this time. They were also very good. Cosy relaxing place to be 0 Another good "lounge"! At least as good as others I've visited. Staff were good. Great attention was paid to food presentation. Our meals looked, and tasted, really good.